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Brand new broken F2
nzranger  
Posted : Saturday, 6 October 2012 7:48:01 PM(UTC)
nzranger

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I ordered an Fisher F2 package from www.colonialmetaldetectors.com
Unfortunately when my package arrived 10 days later, I found the screen was cracked and basically made it unusable.

At the moment I've sent an email along to the website to see what the next step is. Then I read on their website that broken units will have to be sorted with the manufacturer and according to the warranty card that came with the parcel. Checked that out and I'll have to call them overseas to get a ref number that has a 15day limit so I have to deliver this broken part within 15days and pay for delivery because the warranty doesn't cover delivery costs for people overseas.

At this stage I regret just passing up the bonus items and ordering from puiakisupply. I guess being the weekend I'll have to wait a few days for a response from the site and I'll take it from there. Completely bummed as I was looking forward to doing some treasure hunting this week.

image of broken unit

Edited by user Saturday, 6 October 2012 10:38:14 PM(UTC)  | Reason: Not specified

Current unit: Garrett AT Pro
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breadman  
Posted : Saturday, 6 October 2012 8:12:52 PM(UTC)
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nzranger.....Read your post...trust all goes well for you....We all can understand the feeling of not being able to go "hunting".....
Regards
Breadman
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madsonicboating  
Posted : Sunday, 7 October 2012 12:20:28 AM(UTC)
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dude that sucks but yep its the ol case of sometimes ordering locally makes it easier...hope to see some happy news for ya once sorted and some pics of what ya find :)

Dan
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nzranger  
Posted : Sunday, 7 October 2012 11:15:20 AM(UTC)
nzranger

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I just got a response, surprisingly he's going to refund me in full.

Seems like a really nice guy. So I guess that's sorted for now.
I just need to survive the next 10 or so days for a different unit that I'll order soon. Probably an AT Pro.
Current unit: Garrett AT Pro
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expat  
Posted : Sunday, 7 October 2012 11:41:27 AM(UTC)
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Excellent result. Alls well that ends well, as they say. Glad you got it sorted.
I personally think there's a lot to be said from buying here as opposed to shipping in, certainly problems are usually easier to solve. And then there's that dreaded import tax which stung me years ago when I brought a Whites machine in.

Anyhow, well done on getting your money back, hope to hear some good discovery stories from you soon with whatever machine you chose to buy.



My greatest fear is that when I die my wife will sell my collection for what I told her it cost me.
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sycotoad  
Posted : Monday, 8 October 2012 12:09:45 AM(UTC)
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Originally Posted by: expat Go to Quoted Post
Excellent result. Alls well that ends well, as they say. Glad you got it sorted.
I personally think there's a lot to be said from buying here as opposed to shipping in, certainly problems are usually easier to solve. And then there's that dreaded import tax which stung me years ago when I brought a Whites machine in.

Anyhow, well done on getting your money back, hope to hear some good discovery stories from you soon with whatever machine you chose to buy.


Import tax? - Isn't it just GST on goods & freight if the total is over $400NZD?

Also if paid using PayPal you are virtually guaranteed your money back if something goes wrong

I certainly would look at buying local if I was buying an expensive machine, but personally if I was looking at an introductory unit I would buy from overseas IMHO

Makro - Nokta - deteknix - GoldFinder
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simon  
Posted : Monday, 8 October 2012 10:20:58 AM(UTC)
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sycotoad,

na man, it's a bit like getting a gold permit, there's more to it.

as well as GST you will get a import duty too i believe. this varies depending on what type of product you import. some items have higher duties than others. you can get around this by declaring a low value and telling semi truths. a good example someone told me was when importing multiple watches you say it is clocks (hence obviously clocks are levied at a lower rate than many watches that would be classed as jewellery i think.
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Shilo  
Posted : Monday, 8 October 2012 10:55:49 AM(UTC)
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Originally Posted by: simon Go to Quoted Post
sycotoad,

na man, it's a bit like getting a gold permit, there's more to it.

as well as GST you will get a import duty too i believe. this varies depending on what type of product you import. some items have higher duties than others. you can get around this by declaring a low value and telling semi truths. a good example someone told me was when importing multiple watches you say it is clocks (hence obviously clocks are levied at a lower rate than many watches that would be classed as jewellery i think.


There is no import duty on metal detectors. Transaction fees and taxes yes but no duty. Items imported into the country that are not manufactured or pose no risk to NZ industries do not attract any duty - Customs have a list of what has duty and what is exempt. Detectors are zero rated.

There was a thread awhile ago about it all: http://www.paydirt.co.nz/forums/yaf_postst363p2_Kellyco.aspx?=#.UHH3hE1FzyA. Below is a copy of my invoice from customs when I imported the V3i. Only transaction fees and taxes are on it.

Customs invoice
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sycotoad  
Posted : Monday, 8 October 2012 8:58:57 PM(UTC)
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thanks shilo - saves me pointing that out to simon - cheers ;)
Makro - Nokta - deteknix - GoldFinder
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